
R2HP+7W2, River View Colony, Kurnool, Andhra Pradesh 518004, India
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Native Water Purifier
4.84
69K reviews
Select variant

Native M2
4.82 (30K reviews)
₹18499

Native M1
4.85 (39K reviews)
₹14499

Native UPS for M2
4.74 (60 reviews)
₹1999
Customer reviews
Raju Hudar
Feb 9, 2025
5
Excellent service. Did the job patiently and explained all things properly. Thank you Urban Company and its agents. Happy with the delivery which was quick, very next day of booking and installation also completed timely as expected....
read moreRajesh
Feb 10, 2025
5
Thank you Suresh , he is very professional and fit the device accurately in the provided cabinet. TDs of water after installation is 89. Suresh garu explained the features of the device and ensured all the functions are cleared to us. Thank you for the service ...
read moreAnushaath
Feb 11, 2025
5
Service was excellent and friendly to talk . He can explain toy language i am comfortable and he is good in english too...
read more
Reviewed on Amazon
Sandeep Srivastava
Feb 11, 2025
5
Machine looks good. Its already installed at my other house. Installation was very nice. Im satisfied with the service of Siddharth and device Will surely update the review after use....
read moreRashmi Sharma
Feb 10, 2025
4
Technician was not aware of his job requirement and didn't know what to do and how to do. However the job was done satisfactorily at the end. ...
read more
Reviewed on Amazon
Sudhanshu Joshi
Feb 10, 2025
5
Mr. Taufeek is very smart fast echnician. Helpful and polite. Installed the purifier, gave demo nicely. Hopefully the purifier will serve the purpose....
read more
Reviewed on Amazon
WASI AHMED
Feb 10, 2025
5
The native M1 filtered water quickly, The installation guy was professional, Fully satisfied with the product. And water was alkaline, loved the taste....
read moreMukul Kulkarni
Feb 12, 2025
5
Excellent on time in fact before time service. Thank you. ...
read moreYogendra Chauhan
Feb 12, 2025
5
Excellent service and given full instructions in simple language to understand. Thank you 👍👏...
read moreKartik Nagaraj
Feb 11, 2025
5
Excellent service. Very kind and perfect professionalism...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
You are here
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Smart machines at affordable price: Real time TDS & filter life tracking
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
4.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
Installation: Delivery & free installation within 2 days of request
2.
MTDS: Retain essential minerals in water
3.
Large tank capacity: 9 liters
4.
6 stage purification process: RO+UV+UF
5.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Premium Smart
1.
Large tank capacity: 9 liters
2.
MTDS: Retain essential minerals in water
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
6 stage purification: RO+UV+UF
5.
Installation: Delivery & free installation within 2 days of request
6.
Smart features: Real time water quality & filter life tracking
TruWater Elite
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 10 liters
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
7 stage filtration and purification: RO+UV+UF+Copper
5.
Goodness of copper & alkaline water
6.
MTDS: Retain essential minerals in water
7.
Smart features: Real time water quality & filter life tracking
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