
23, vikramaditya puri, sbi coloney, Bareilly, Haziyapur, Uttar Pradesh 243005, India
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Native Water Purifier
4.84
96K reviews

Native M2
4.83 (40K reviews)
₹18499

Native M1
4.85 (57K reviews)
₹14499

Native UPS for M2
4.87 (321 reviews)
₹1999
Customer reviews
Hone
May 8, 2025
5
Excellent service provided by Sarvesh. He explained all the details related with purifier politely and accurately. He has done very good installation....
read moreSumit Kumar
May 8, 2025
4
Installation is overall okay. However, UC has to improve a lot to keep the customer base with them. Nobody is responding, seems very poor customer support. Hope it will be improved at the earliest. Thank you!...
read moreAshlesha Kamble
May 8, 2025
5
Was very professional and explained evrything about the purifier in detail and cleared all my doubts. Really knowledgeable about the product and provided excellent service....
read moreDivyesh Wani
May 9, 2025
4.5
Partner was cooperative. Service was quick and smooth. But could have been more hygienic and solution-oriented. The adapter connection is through the door so can not close the door without unplugging. I don't know how to setup adapter. Took 120 rs for pipe and fitting....
read moreABHISEKH DAS
May 7, 2025
5
Azam is super professional and experienced did a perfect installation and updated the necessities need to know.. very polite and professional behaviour. Thank you...
read moreShashikant
May 8, 2025
5
I recently had my water purifier installed, and I’m very impressed with the technician balaji s service. He arrived on time, was well-mannered, and carried out the installation efficiently and neatly. He explained the product functions clearly, tested the purifier to ensure every...
read moreMohan
May 8, 2025
4.5
It was communicated that installation would be finished within 48 hours of delivery. It was delayed more than that and I had to repeatedly follow up due to urgency. It would be better if the technician could also answer all the queries as and when they are asked instead of aski...
read moreSahithya
May 6, 2025
5
He explained the details of the filter and process , app and things to be taken care clearly. Best possible location for installation etc were also taken care. Happy with the service ...
read moreVijay Katkar
May 9, 2025
5
Installation engineer Kalpesh was very helpful and did the installation properly and guided through the usage process. Good beginning experience. I hope to continue igood support in the future. Thanks...
read moreKishan Sharma
May 7, 2025
5
Hassan did an excellent job with the purifier installation. He was punctual, professional, and ensured everything was set up perfectly. He also explained the functions clearly and left the area clean after the job. Highly recommended! ...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
Does Native RO have a manual TDS (MTDS) controller?
No. Native RO is intentionally designed without a manual TDS controller. Manual TDS controllers work by mixing filtered & unfiltered water after purification. While this helps adjust mineral content, it can also reintroduce contaminants removed by the RO membrane. Plus, it needs regular maintenance to stay safe. With Native RO, you get pure water with optimal mineral content — no adjustments needed, no safety compromised.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
MTDS: Retain essential minerals in water
2.
6 stage purification process: RO+UV+UF
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Installation: Delivery & free installation within 2 days of request
5.
Large tank capacity: 9 liters
TruWater Premium Smart
1.
Smart features: Real time water quality & filter life tracking
2.
Large tank capacity: 9 liters
3.
MTDS: Retain essential minerals in water
4.
6 stage purification: RO+UV+UF
5.
Installation: Delivery & free installation within 2 days of request
6.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Elite
1.
7 stage filtration and purification: RO+UV+UF+Copper
2.
Installation: Delivery & free installation within 2 days of request
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
MTDS: Retain essential minerals in water
5.
Smart features: Real time water quality & filter life tracking
6.
Large tank capacity: 10 liters
7.
Goodness of copper & alkaline water
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