Geyser Service & Repair

M

March 2026 • Nane Pada, Mulund East, Mumbai, Maharashtra, India

1

Geyser is not working - water is not heated. It’s cold & green / orange/ red lights are off even though power is on. So new parts that I paid for are not working & technician damaged geyser as just after half an hour it is not working. I paid 1553 ₹ & I want refund of my money. Very disappointed.

Hemant

May 2026 • Nutan Nagar, Indira Nagar, Kanjurmarg East, Mumbai, Maharashtra, India

1

I am raising a serious complaint regarding the technician assigned through Urban Company for my geyser issue. The technician inspected the geyser and informed me that the thermostat was faulty and needed replacement at a cost of ₹1800, with no warranty. This immediately raised concerns. After declining the service, I called my society plumber for a second opinion. He identified that the actual issue was just a burnt/shorted main supply wire. He fixed it by trimming and reconnecting the wire, and the geyser is now working perfectly. He charged only ₹250. This clearly shows that your technician either misdiagnosed the problem or deliberately attempted to upsell an unnecessary and expensive repair. Such behavior is highly unprofessional and misleading. I request you to: 1. Investigate this technician’s conduct 2. Take strict action to prevent such incidents 3. Ensure proper training and accountability 4. Provide an explanation for this incorrect diagnosis This experience has seriously affected my trust in your service. I expect a prompt response and resolution.

B

May 2026 • Thane West, Thane, Maharashtra, India

5

Good job

Vikrant

May 2026 • Mumbai, Maharashtra 400081, India

1

Used cheaper thermostats and charged for a costlier set of thermostats. Lacks transperancy and has little honesty.

Arnav

February 2026 • Thane, Maharashtra 400602, India

5

Super polite, Sincere and Honest work!! Thanks to him and UC! Perfect work and well Behaved!!

Rakesh

April 2026 • Thane West, Thane, Maharashtra 400601, India

5

Nice work donee by technician

Dakshata

June 2026 • Thane, Maharashtra 400606, India

5

Very polite and experienced technician

Mohinish

May 2026 •

5

Very well experienced and professional

Heera

February 2026 • Sector 12, Vashi, Navi Mumbai, Maharashtra 400703, India

5

Very nice work, issue was isolated and resolved properly, thank you