Washer won’t drain:One of the most common problems is the washing machine not draining. Either the drain pump can be clogged/broken, or the washer can be malfunctioning and not engaging the drain cycle properly.

Foul smell: Washing machines get dirty over time. The smell can be transferred to our clothes which can make our clothes smell bad too. Hence, it becomes important to keep cleaning your washing machine with fresh water periodically.

Washing machine won’t spin: If the machine doesn’t spin at all during the wash, it is likely due to a damaged drive belt. However, if the machine is fully automatic and the machine doesn’t spin at the end of a cycle, it may be overloaded, or something might be preventing the washer to drain.

Washer door is jammed: This is commonly found is front loaders as top loaders don’t need to lock their doors to keep water inside. Sometimes a front loader will malfunction and remain locked, trapping the clothes in the machine.

Customer Protection: We at Urban Company feel responsible of your appliance and hence this is the reason that unlike any other service provider, we provide a customer protection of up to Rs. 10,000.

Service Guarantee: We take full ownership of our service and therefore, we provide a 90-day service guarantee against our washing machine repair.

Flexibility:Be it a Samsung washing machine, a Godrej washing machine or any other brand, a top load or a front load, we provide washing machine repair services for all categories.

Verified professionals:All the professionals on the Urban Company portal are taken through screening for verification. They are even given extensive training to ensure that only good quality of work reaches our customers.

Installing: Tick against this option if you need a professional to install a new washing machine.

Machine making sound: Choose this service option if your machine is making a rattling sound.

Other: Select this option for any issue not listed above.

Uninstalling:Choose this service option if you want help with uninstalling an already installed washing machine.

Clean the machine: No, your washing machine does not auto clean itself. Detergent and softener residues, food, hair, bacteria etc. that might enter the machine from your clothes affect the efficiency of the machine as well as the cleanliness of your clothes.

Never overload the machine:Over-stuffing the laundry means that the clothes won't get cleaned properly as there will not be enough space to tumble. It is also essential to check that you are not wasting a lot of water by running the appliance at less than half the machine load.

Keep your washing machine at level: The machine puts pressure on the floor while its spinning operation which may damage the tiles eventually. In addition to this, if the machine is not at level, it can move on the floor during washing, causing damages to the body of the machine.

Clean the lint filter regularly: It gets important to clean the lint filter with clean water regularly so that the filter keeps collecting lint from new clothes and keeps working efficiently. You should also remove the lint or detergent residue from the filter since these lower its ability to catch lint.

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