Dhanisha

أكتوبر 2026 • Chennai, Tamil Nadu 600056, India

5

Work done neatly

Mega

أكتوبر 2026 • VGP Seetapathi Street, VGP Seethapathy Nagar, Velachery, Chennai, Tamil Nadu 600042, India

5

Excellent work. Extremely happy with her service. Highly recommended.

Sai Lakshmi

نوفمبر 2026 • Zamin Pallavaram, Dargah Colony, Pallavaram, Tambaram, Tamil Nadu, India

1

I would like to raise a formal complaint regarding the service professional assigned to us today. She arrived approximately 30 minutes late and, despite the delay, insisted that she should leave at the originally scheduled service end time. We explained that the service would officially begin only after the OTP was shared. However, considering her approach to the work and the overall experience, we eventually decided to let her leave early. Throughout the service, we found her extremely talkative, distracted and inefficient. Rather than focusing on completing the assigned work, she was spending considerable time talking and using her mobile phone. Additionally, she was making several unnecessary demands, which made the experience even more uncomfortable. We have used Urban Company Insta Help services multiple times and have generally had a good experience. However, this is by far the most disappointing experience we have had with a service professional from Urban Company. I request you to take this complaint seriously and investigate the matter. Please ensure that appropriate action is taken, either by providing her with the necessary training and guidance or by reconsidering her eligibility to continue providing services through your platform. We expect Urban Company to maintain a certain standard of professionalism, punctuality and work quality. Unfortunately, today's experience fell significantly short of those expectations. Please acknowledge this complaint and let us know what action will be taken. I would appreciate a proper resolution rather than a generic response.

Sarika

نوفمبر 2026 • J Garden, Madhavaram, Chennai, Tamil Nadu 600060, India

5

Her work is neat & clean. Well mannered & co operative

Happilyhomemade

أكتوبر 2026 • Sithalapakkam, Chennai, Tamil Nadu 600126, India

5

Very professional and neatly done

Ankita

أكتوبر 2026 • Sadullakhan Nagar, Saidapet, Chennai, Tamil Nadu 600015, India

5

She is pregnant so please send some other person for help next time

SANJEEV

أكتوبر 2026 • Tamil Nadu, India

5

Great and professional work.

Nithya

نوفمبر 2026 • Jalladianpet, Pallikaranai, Chennai, Tamil Nadu 600100, India

5

Super near and professional work

Meera

أكتوبر 2026 • Block 4, Vadapalani, Chennai, Tamil Nadu 600026, India

5

On Dot.perfect timing.obliged to all instructions.Good worker