Vikas

July 2026 • Arehalli, Banashankari, Bengaluru, Karnataka 560085, India

5

Great Service. Clean work Very polite

Kala

July 2026 • Phase 7, J. P. Nagar, Bengaluru, Kothnur, Karnataka 560078, India

5

Very good service. Clean work

Shreyas

July 2026 • Venkatadri Layout, Sahyadri Layout, Panduranga Nagar, Bengaluru, Karnataka 560078, India

5

Very professional and sweet spoken. Professional and knowledgeable about the service as well

Namita

July 2026 • New Gurappana Palya, 1st Stage, BTM Layout, Bengaluru, Karnataka 560029, India

5

Very professional

Anoushka

July 2026 • 6th Phase J P Nagar, Ramaiah Garden, JP Nagar 7th Phase, J. P. Nagar, Bengaluru, Karnataka, India

4

He sprayed the pesticide on the wall and then told me that it might leave marks. I would have appreciated it if he had informed me before spraying on the wall. If the chemicals damage the wall, I'll have to pay for it. Otherwise service was very good.

Nishith

July 2026 • Bannerghatta Rd, Arekere MICO Layout 2nd stage, South City, Phase 7, Arekere, Bengaluru, Karnataka 560076, India

5

Good work , through

Varnashree

July 2026 • Tavarekere, Krishna Murthi Layout, S.G. Palya, Bengaluru, Karnataka, India

1

He has damaged our cot Hydraulic system it’s not closing only

Anwar

July 2026 • Arekere, Bengaluru, Karnataka 560076, India

5

Very professional in the work. Arrived on time and removed the vessels and did a thorough application of the pesticide. Highly recommended for the professional work and service provided

Anita

July 2026 • Bilekahalli, Bengaluru, Karnataka 560076, India

1

Subject: Request for Full Refund of ₹1,572 for Ineffective Cockroach Pest Control Service Dear Urban Company Customer Support, I am writing to formally raise a complaint regarding the cockroach pest control service recently provided at my residence and to request a full refund of ₹1,572, as the service has failed to deliver the promised results. Despite undergoing the treatment and following all the instructions provided, cockroaches continue to roam around my kitchen. I also noticed tiny hatchlings shortly after the service, which clearly indicates that the infestation has not been effectively treated. The service itself caused significant inconvenience. We had to completely empty our kitchen cabinets, remove all utensils, groceries, and other household items, making the kitchen unusable for an extended period. The effort required to clean and reorganize everything after the treatment was extremely time-consuming and exhausting. While I understand that a repeat service may be offered, I am not willing to undergo this process again. I simply do not have the time or energy to once again empty my entire kitchen, disrupt my daily routine, and spend hours cleaning and putting everything back in place. Additionally, I have a small dog, making the preparation, safety precautions, and post-treatment cleanup even more challenging. I chose Urban Company based on its reputation for providing reliable and effective services. Unfortunately, my experience has been disappointing, as the treatment has neither resolved the infestation nor justified the inconvenience it caused. In view of the above, I request a full refund of ₹1,572, as I do not consider a repeat treatment to be a suitable resolution. I trust Urban Company will address this matter fairly and process my refund at the earliest. I look forward to your prompt response and confirmation of the refund. Sincerely, Anita Zubin