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Foul smell: Washing machines get dirty over time. The smell can be transferred to our clothes which can make our clothes smell bad too. Hence, it becomes important to keep cleaning your washing machine with fresh water periodically.

The machine is noisy: Small items like buttons may get stuck in the wash and can be rattling inside. This can also happen due to regular over loading of machine. You can try to empty all objects out of the washer and filter and try running the washing machine again.

Washer won’t drain:One of the most common problems is the washing machine not draining. Either the drain pump can be clogged/broken, or the washer can be malfunctioning and not engaging the drain cycle properly.

Washer door is jammed: This is commonly found is front loaders as top loaders don’t need to lock their doors to keep water inside. Sometimes a front loader will malfunction and remain locked, trapping the clothes in the machine.

Customer Protection: We at Urban Company feel responsible of your appliance and hence this is the reason that unlike any other service provider, we provide a customer protection of up to Rs. 10,000.

Online payment: To any risk of frauds and to get away with the unnecessary hassle, Urban Company promotes the online mode of payment. After the service, a link would be sent to you via SMS and/or email. You just need to click on the link to make the payment.

Service Guarantee: We take full ownership of our service and therefore, we provide a 90-day service guarantee against our washing machine repair.

Verified professionals:All the professionals on the Urban Company portal are taken through screening for verification. They are even given extensive training to ensure that only good quality of work reaches our customers.

Washer spinning abnormally: Select this service option if you feel something is not right with the washer of the machine and needs an inspection from a professional.

Installing: Tick against this option if you need a professional to install a new washing machine.

Machine making sound: Choose this service option if your machine is making a rattling sound.

Other: Select this option for any issue not listed above.

Clean the machine: No, your washing machine does not auto clean itself. Detergent and softener residues, food, hair, bacteria etc. that might enter the machine from your clothes affect the efficiency of the machine as well as the cleanliness of your clothes.

Clean the lint filter regularly: It gets important to clean the lint filter with clean water regularly so that the filter keeps collecting lint from new clothes and keeps working efficiently. You should also remove the lint or detergent residue from the filter since these lower its ability to catch lint.

Keep your washing machine at level: The machine puts pressure on the floor while its spinning operation which may damage the tiles eventually. In addition to this, if the machine is not at level, it can move on the floor during washing, causing damages to the body of the machine.

Never overload the machine:Over-stuffing the laundry means that the clothes won't get cleaned properly as there will not be enough space to tumble. It is also essential to check that you are not wasting a lot of water by running the appliance at less than half the machine load.

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