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Native Water Purifier
4.84
109K reviews

Native M2
4.82 (45K reviews)
₹18499

Native M1
4.85 (65K reviews)
₹14999

Native UPS for M2
4.85 (424 reviews)
₹1999
Customer reviews
Satlakhiya Preetesh
Jun 10, 2025
5
The professional was polite technically sound well equipped and explained us about the product In a simple way . His knowledge about the product was amazing and his explanation was outstanding....
read moreTanvi Agarwal
Jun 10, 2025
5
He took utmost interest and had a solution oriented approach. He could fix the installation which we thought was impossible. I will recommend him for all future services!...
read moreKskthere
Jun 9, 2025
5
Installation was hassle free and done neatly. Service personnel was courteous and explained the process very well. So far so good. Recommend the product to my friends....
read moreNiketan Worlikar
Jun 7, 2025
5
The elegant look of the instrument, the regular operations and the overall setup and install of the device by the service engineer made me a Happy Customer 😊...
read moreSabarish
Jun 10, 2025
5
Mr babu is very professional and knowledged. Explained the process very well .completed the fitting very safely. I specially impressed by his caution on hidden electrical wires .. to avoid damage . Good job done ...
read moreGagan Gupta
Jun 10, 2025
4.5
Feedback is shabbir assigned for installation, is good . Except the last measurement he skipped for proof of correct TDS measurement he already tookgood water and adjusted TDS and submitted as a proof, unhappy...
read moreLokesh
Jun 10, 2025
1
Stole an accessory which was given in the box. It was a metal ball valve. Instead he fixed a plastic Valve. Be careful if you're booking for Native RO purifier installation....
read moreFrank Wilson
Jun 9, 2025
5
Excellent service, Prabu was very prompt in explaining the functionalities and best practices. Keep up the good work....
read moreS Kumar
Jun 9, 2025
5
Excellent service. Highly professional and knowledgeable executive... neat and clean work....highly recommended....
read more
Reviewed on Amazon
Kiran
Jun 9, 2025
4
After using product for a week, writing this review, the water quality & taste is good. Only one issue with water tap knob, if you not place it properly after use, water droplets/leak from tap. That’s the only reason I’m giving 4 star, otherwise it would be 5 star....
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Why is TDS controllers/ Taste adjuster bad?
TDS controllers (also referred as TDS booster, adjuster, or taste adjuster) mix untreated water back into purified RO water to increase TDS levels. This can reintroduce harmful contaminants like lead, arsenic, bacteria, and microplastics—making your water unsafe, even if it tastes better.
Why don’t we use TDS controller/ Taste adjuster?
At Native, we believe 100% of your drinking water should be fully purified. That's why we never use MTDS. All your water passes through the RO membrane, and only after full purification do we add back essential minerals like calcium and magnesium—nothing else
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
About our RO Water Purifiers
TruWater Premium
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
MTDS: Retain essential minerals in water
3.
6 stage purification process: RO+UV+UF
4.
Installation: Delivery & free installation within 2 days of request
5.
Large tank capacity: 9 liters
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Installation: Delivery & free installation within 2 days of request
3.
6 stage purification: RO+UV+UF
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Smart features: Real time water quality & filter life tracking
6.
Large tank capacity: 9 liters
TruWater Elite
1.
Large tank capacity: 10 liters
2.
Smart features: Real time water quality & filter life tracking
3.
Goodness of copper & alkaline water
4.
7 stage filtration and purification: RO+UV+UF+Copper
5.
MTDS: Retain essential minerals in water
6.
Trial Policy: No questions asked return policy within 7 days of installation
7.
Installation: Delivery & free installation within 2 days of request
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