
MQW9+MXM, Mahim Rd, Punit Nagar, Vishnu Nagar, Palghar, Maharashtra 401404, India
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Native Water Purifier
4.84
78K reviews
Select variant

Native M2
4.83 (34K reviews)
₹18499

Native M1
4.85 (45K reviews)
₹14499

Native UPS for M2
4.83 (160 reviews)
₹1999
Customer reviews
Ravi Chaudhary
Mar 17, 2025
5
Araman did an excellent job installing my water purifier. The installation was very smooth, and he was extremely polite and professional. He ensured everything was set up perfectly. I highly recommend his service!...
read moreSumeet
Mar 16, 2025
5
Installation was good. Technician came on time, did the installation properly, without making any mess. He explained the features and left. The kind of service anyone would expect from UC. ...
read moreDhruva Kumar
Mar 16, 2025
5
The technician was very polite and completed the work within 15 minutes and explained the working of the product clearly. Overall experience was very good....
read moreRukmini Vns
Mar 16, 2025
5
Manjunatha deserves appreciation. He is really great at his job. I am happy with the service he gave. He explained everything in detail. Such a polite person...
read moreNisha Samir
Mar 16, 2025
5
Very useful . Satish is very informative and very honest in his work. Explained us every thing . Thank you for the service . I refer him for anyone looking for sincere work...
read moreAradhana Jain
Mar 14, 2025
5
This is the third time Damodar has provided service for water purifier. He is excellent in his work, he finds out solution for every problem and knows the fixes. Humble, professional and expert....
read moreRajesh Machha
Mar 17, 2025
4.5
I was trying to communicate with the technician on app by sharing messages but the response ws not received...
read moreAseem
Mar 16, 2025
5
He was really professional, came on time and installed the purifier in 30mins. Gave solid recommendation about drilling holes on kitchen tile for purifier (as you know, walls in gurgaon houses are not well made, drillings get loose over period of time). After installing, he gave ...
read moreTomy Mathew Koottanal
Mar 12, 2025
5
Mr. Manju Bhatt was on time, explained everything in detail, did an excellent installation and was very polite and courteous. I strongly recommend him. ...
read moreAnshul Makkar
Mar 15, 2025
5
Company's Native RO water purifier service, and I must say, I'm thoroughly impressed! Their service agent was prompt,mr sanjeev kumar professional, and extremely knowledgeable about the product. The installation process was seamless, and the agent took the time to explain the f...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Smart machines at affordable price: Real time TDS & filter life tracking
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
4.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
Installation: Delivery & free installation within 2 days of request
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
6 stage purification process: RO+UV+UF
5.
MTDS: Retain essential minerals in water
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Large tank capacity: 9 liters
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Smart features: Real time water quality & filter life tracking
5.
6 stage purification: RO+UV+UF
6.
Installation: Delivery & free installation within 2 days of request
TruWater Elite
1.
Large tank capacity: 10 liters
2.
Smart features: Real time water quality & filter life tracking
3.
Goodness of copper & alkaline water
4.
Installation: Delivery & free installation within 2 days of request
5.
Trial Policy: No questions asked return policy within 7 days of installation
6.
7 stage filtration and purification: RO+UV+UF+Copper
7.
MTDS: Retain essential minerals in water
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