If you are unsure of the quality of the service before booking on app or the website, you can take a look at the video uploaded on the service page. It has a detailed shoot of the process and will give you a fair idea of what to expect from it.

Soap scum is the hard white solid material that forms when the soap comes in contact with hard water. Soap contains fatty acids and the hard water is rich in salts such as zinc and magnesium which reacts with it to form soap scum. Cleaning agents can help remove it easily.

If you are not happy with the delivery of the service or the professionals assigned to you through the Urban Company app or the website in any way, give us a call. Our customer care support team will find the best solution to your problem.

Shower curtains do not repel dirt and get dirty with regular usage. It is a good hygienic practice to clean them regularly especially because they are easy to clean.

As soon as the professional steps out and tells you it is ok to use it. During the process of cleaning you would not be able to use the bathroom so kindly keep that in mind.

Please note: Bathroom deep cleaning does not necessitate the removal of stubborn and hard core stains from the tiles, it may not also be able to remove the rust on bathroom fittings and taps.

Yes. However, you would have to book the specific repair on the Urban Company app or the website as a separate service request. For instance, if you have minor plumbing leaks,click on the service category of plumber. If your bathroom needs major repairs and renovations, click on the service category of bathroom renovation. Bathroom deep cleaning service does not cover any repairs.

Yes they are. They are professional grade and extremely safe for pets.

The time taken to clean bathrooms depends on the number of bathrooms you want cleaned. Here is what it will take: One bathroom- 1 hour with one cleaning staff, two bathrooms- 2 hours with one cleaning staff, three bathrooms- 2-3 hours with one cleaning staff, four bathrooms- 2-3 hours with one cleaning staff, five bathrooms- 3 hours with one cleaning staff.

No matter how much you clean it, ceramic tiles cannot be pristine forever. It will develop stains over time and dirt deposits. They need regular cleaning to stay clean.

Basic cleaning should be taken up on a daily basis or a weekly basis to maintain your bathroom and the hygiene of it. Things that you can do: Do not let any standing water collect in the bathroom, wipe the floors always after use, clean the toilet with a brush or just liquid disinfectant and also scrub the seat, use a toilet flush cleaner that self cleans after every flush, clean all bottles, soap stands etc. with detergent or liquid soap.

Foul smell in a bathroom can also be attributed to poor sewage system. Keeping the bathroom clean is also important along with a freshener. Most of the fresheners in the market do not eliminate the source of the smell and may just get mixed up with it to create something that can be unpleasant smelling.

Regular usage causes wear and tear of the toilet seat as it is made of plastic mostly. White toilet seats show more signs of wear and tear than a dark colored toilet seat.

Yes. The cleaning agents used by our experts are of professional grade and extremely safe. They are also certified and are commonly used by the experts in the market.