Nilakshi

نوفمبر 2026 • Defence Colony, New Delhi, Delhi 110024, India

5

Sweet n polite. Waxing done properly

Jaya

أكتوبر 2026 • Lajpat Nagar III, Lajpat Nagar, New Delhi, Delhi, India

5

Excellent. Very painless waxing and comfortable mani pedi experience . Would recommend

Nisha

نوفمبر 2026 • Lajpat Nagar, New Delhi, Delhi 110024, India

5

she is well disciplined.

Simran

أكتوبر 2026 • Lajpat Nagar, New Delhi, Delhi 110024, India

1

Extremely disappointing and concerning experience. I booked a Rica waxing service through Urban Company, but the professional arrived 40 minutes late. What followed was even worse. Before starting the session, I asked her to show me the wax she was going to use. She refused, saying it was already in the heating pot and too hot to show. During the session, I noticed that my hair wasn’t being removed properly from the roots and started developing red rashes. When I questioned her, she dismissed my concerns by saying it was normal. Since I regularly get Rica waxing done and have sensitive skin, I knew something wasn’t right. I repeatedly asked her to show me the wax, but she kept avoiding the question and changing the topic. Eventually, I checked the product myself and was shocked to discover that she was using FT Professional wax instead of Rica wax. When confronted, she continued denying it and insisted that FT Professional was the same as Rica wax. She used this same wax on my arms and underarms, and I subsequently developed rashes and what appear to be burns on my underarms. The discomfort is so bad that I’m unable to keep my arm down comfortably. I also checked the product scanning details and found that the Rica White Chocolate wax wasn’t scanned at all, while another product, Rica Wax Brazilian, was scanned despite not being used during the session. This raises serious questions about the professional’s honesty and the checks Urban Company has in place to ensure customers receive the actual products they book. I have already raised a complaint with Urban Company’s support team and followed up with their representative, but haven’t received any proper response or resolution. I would strongly caution others to verify the products being used during their appointments

Piya

نوفمبر 2026 • Defence Colony, New Delhi, Delhi

5

Great service will def use get again

Harshita

أكتوبر 2026 • Lajpat Nagar, New Delhi, Delhi 110024, India

5

She is really sweet and professional. Her work is is really good and she is very good with it

Bhavna

نوفمبر 2026 • Lajpat Nagar, New Delhi, Delhi 110024, India

3.5

The girl was well mannered and sincere in her service. But, she needs more training. Her threading is very rough and painful. Her waxing service doesn’t seem very confident, she’s quite slow. She took almost more than an hour where other girls take about 45 minutes for same service. Most importantly, she wasn’t trained on regulating the pedicure tub water and products used. I almost burnt my feet.

Anshika

أكتوبر 2026 • Bhogal, New Delhi, Delhi 110014, India

5

It was the best clean up I ever got. Extremely happy with her service and she was also very cooperative & sweet. Will highly recommend trying it once yourself.

A

أكتوبر 2026 • New Delhi, Delhi 110049, India

5

Very professional and thorough. Pleasant and respectful also.