Amisha

نوفمبر 2026 • Lajpat Nagar, Delhi, New Delhi, Delhi 110024, India

5

Anju was good at her work and was very kind in nature. He did her work very nicely.

Jyoti

نوفمبر 2026 • Vinobapuri, Lajpat Nagar - 2, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024, India

5

Would like to book again

Rohini

نوفمبر 2026 • New Delhi, Delhi 110065, India

5

Very good and very professional

Shagufta

نوفمبر 2026

4.5

Facial acne treatment One product was absolutely terrible and made my skin even worse. I would never get this facial done again. However, the Aqua Gel Wax was fantastic! It made my skin feel incredibly smooth and look so shiny and radiant. Highly recommended!

Ayush

نوفمبر 2026

5

Everything was great and well maintained and hygiened

Simran

أكتوبر 2026 • Lajpat Nagar, New Delhi, Delhi 110024, India

1

Extremely disappointing and concerning experience. I booked a Rica waxing service through Urban Company, but the professional arrived 40 minutes late. What followed was even worse. Before starting the session, I asked her to show me the wax she was going to use. She refused, saying it was already in the heating pot and too hot to show. During the session, I noticed that my hair wasn’t being removed properly from the roots and started developing red rashes. When I questioned her, she dismissed my concerns by saying it was normal. Since I regularly get Rica waxing done and have sensitive skin, I knew something wasn’t right. I repeatedly asked her to show me the wax, but she kept avoiding the question and changing the topic. Eventually, I checked the product myself and was shocked to discover that she was using FT Professional wax instead of Rica wax. When confronted, she continued denying it and insisted that FT Professional was the same as Rica wax. She used this same wax on my arms and underarms, and I subsequently developed rashes and what appear to be burns on my underarms. The discomfort is so bad that I’m unable to keep my arm down comfortably. I also checked the product scanning details and found that the Rica White Chocolate wax wasn’t scanned at all, while another product, Rica Wax Brazilian, was scanned despite not being used during the session. This raises serious questions about the professional’s honesty and the checks Urban Company has in place to ensure customers receive the actual products they book. I have already raised a complaint with Urban Company’s support team and followed up with their representative, but haven’t received any proper response or resolution. I would strongly caution others to verify the products being used during their appointments

Shalini

أكتوبر 2026 • New Friends Colony, New Delhi, Delhi 110025, India

5

Good job

Chitranshi

نوفمبر 2026 • New Delhi, Delhi 110024, India

5

Very good

Renuka

نوفمبر 2026 • East of Kailash, New Delhi, Delhi 110065, India

5

She was excellent in her job. Thank you