Vikas

سبتمبر 2026 • Mahagunpuram, Ghaziabad, Uttar Pradesh 201015, India

5

Very polite towards work .

Dheeraj

أغسطس 2026 • Sanjay Nagar, Ghaziabad, Uttar Pradesh 201017, India

5

Good service technician

Priyanka

سبتمبر 2026 • Uttar Pradesh 201017, India

5

Well done 👍

Udit

سبتمبر 2026 • Ghaziabad, Uttar Pradesh, India

1

Didn't done the proper diagnosis. And Also demanded extra cash (Outside the UV scope) for repaire. Please assign some other technician for rectification the issue.

Vansh

أكتوبر 2026

5

Very supportive and fast

Meghna

سبتمبر 2026 • Nehru Nagar III, Nehru Nagar, Ghaziabad, Uttar Pradesh 201001, India

3.5

Understanding the issue he could have helped in doing some things for temporary reason so that cooling could have been proper rather then asking to take the part and then assisting the matter.

Maria

سبتمبر 2026 • Ghaziabad, Uttar Pradesh, India

5

Lokesh sir was very good, patient and knowledgeable.

Akshay

أكتوبر 2026 • Raj Nagar, Ghaziabad, Uttar Pradesh 201002, India

5

The executive is very professional, having great knowledge about the product . Help us to understand about the default in the product . Excellent experience .

Shivani

أكتوبر 2026 • Ghaziabad, Uttar Pradesh 201013, India

5

I am extremely happy and satisfied with the service provided by Mr. Lokesh Kumar. He came to inspect and repair my refrigerator, and I must say that my overall experience was excellent. Mr. Lokesh Kumar is a highly professional, experienced, and knowledgeable technician. He carefully checked my refrigerator, understood the actual problem, and fixed it properly. I really appreciated the way he handled the entire service process. He did not rush through the work; instead, he patiently inspected the appliance and explained the issue to me in a simple and understandable manner. What impressed me the most was his behaviour and communication. Lokesh Ji is extremely polite, respectful, humble, and well-mannered. He spoke to me very politely throughout the service and listened carefully to everything I explained. His professional attitude and positive personality made the entire experience very comfortable. It is honestly difficult to find technicians who have both strong technical knowledge and such a good attitude towards customers. Lokesh Ji represents professionalism in the true sense. He takes his work seriously, respects the customer, and makes sure that the problem is properly addressed. I am especially happy that Urban Company sent Lokesh Kumar Ji to my home for my refrigerator service. I would highly recommend his services to other customers. If you are booking a service through Urban Company, I would definitely recommend requesting a technician like Lokesh Ji. Technicians with this level of professionalism, technical knowledge, patience, and polite behaviour are rare to find. I would also like to appreciate Urban Company for providing such a dedicated and professional technician. My experience with Lokesh Ji was excellent from start to finish, and I am completely satisfied with the way he handled my refrigerator. Thank you so much, Lokesh Ji, for your excellent service, patience, professionalism, and polite behaviour. I am very happy with the service I received and would definitely recommend you to others. Highly Recommended! I genuinely feel that technicians like Lokesh Kumar Ji are an asset to Urban Company. It was a great experience having him take care of my refrigerator, and I am glad that he was assigned to my service request.