Pooja

أغسطس 2026 • Arjun Nagar, Safdarjung Enclave, New Delhi, Delhi, India

5

Satisfactory results and very helpful

Geetanjali

سبتمبر 2026 • New Delhi, Delhi 110049, India

5

The technician was polite and did his job well

Khushi

أكتوبر 2026 • Hauz Khas, New Delhi, Delhi 110016, India

5

wonderful experience he is very professional

Preet

أغسطس 2026 • Gautam Nagar, Gulmohar Park, New Delhi, Delhi 110029, India

5

To the point work

N

أكتوبر 2026 • Safdarjung Enclave, New Delhi, Delhi 110029, India

5

Very Good Service

Vidushi

سبتمبر 2026 • Malviya Nagar, New Delhi, Delhi 110017, India

1

We had booked a refrigerator service because there was minor water leakage from the refrigerator and between the point where door connects with the body. We had expectation that the gasket is loose on the door. When he visited, he checked and explained to me that it is not a gasket issue, even though the gasket is loose. I told him i wanted gasket to be changed but he said that is not available and cannot be changed, even though thay service is listed in Urban Clap. He explained there is an issue at the back of the fridge where the compressor wire is opened a bit more and due to which this condensation is circulating and causing leakage. He tightened that and raised a quotation also, which I paid. Active work from his side was only 5 minutes, but he had to stay back for 1 hour until service completed. Then he told me that I have to check if the issue is sorted and inform him if there is any problem within 5 days. Today, he visited again to check because the leakage is still present between the door and body. Now he gave another completely different reason for the leakage. He had a tray in his hand which had water and he said that this water needs to be thrown out and your issue will be sorted. I told him if this is his solution will that not fill up again? Then he started explaining technical jargon to me repeatedly saying "you should listen to the technician also". His final solution was to turn the refrigerator off for 24 hours. Later he offered to refund me the quotation amount from 4 days back for not writing a review and asked me to go ahead and book another service. Till now I have not had this kind of an experience with UC. If the issue could not be resolved he could have simply mentioned that in the first visit rather than giving nonsense solutions and taking me for a fool.

Labee

سبتمبر 2026 • New Delhi, Delhi 110049, India

5

Very good job

Anil

أكتوبر 2026 • New Delhi, Delhi 110022, India

5

Good work.

Joginder

أغسطس 2026 • New Delhi, Delhi 110049, India

5

Took prompt action and Resolved the issue to our satisfaction.