How To Reach Urban Company Customer Care Help Center

For any kind of assistance from our team, you can reach our Help Center. For Urban Company services (Insta help, Salon, Cleaning, Repairs, and more) You can reach out to our

For Native products (Water Purifiers, Smart Locks) For any help with a Native product, including orders, servicing, warranty, or a product issue, you can reach out to us at our

. Bought your Native product on Amazon and facing trouble with your free installation? You can call us at 080-45682357. For everything else, the Help Center remains the quickest route.

Do you know about the Urban Company Guarantee?

Please note that the insurance coverage is applicable only on services paid for online either before or after the service delivery. The insurance coverage is

not

applicable on cash payments.

We

do not

extend the Insurance Protection Programme to customised service categories such as Photographers, Interior Designers, Packers & Movers, where in we allow customers to choose amongst different service professionals interested in their request.

In the unlikely event of any damages caused during the service delivery, you can reach us by using the ‘NEED HELP’ button located in your project or contact our help center by clicking

.