6 Questions You Must Ask Before Hiring Packers & Movers

Are you moving house? We understand that finding & choosing the right packers & movers can be tricky. Which is why we’re here to help you make an ...

4 min read

Are you moving house? We understand that finding & choosing the right packers & movers can be tricky. Which is why we’re here to help you make an informed decision before you hire packers and movers for your big move. Let’s look at 6 questions you must ask before hiring packers and movers!

Read on to find out!

1. Is the company licensed & certified?

Is the company registered and properly licensed? Does the service professional have proper documentation to prove that the business is legitimate? These are few important questions you must ask before hiring a packer and mover. Since you’re trusting the professional with expensive goods and furniture from your home, it’s wise to double check all the documents and personal identification to ensure that it is a legitimate business and not just an individual calling it a business.

The Urban Company Advantage: All packers & movers on Urban Company are certified by the Government of India and tied up with several giant insurance corporations.

2. What has been their past service record?

How long has the company been in operation and what has been the customer satisfaction rate with their services? Just as you often check out reviews before you pick a movie or a place to eat, questions you must ask before hiring packers should also include asking them some testimonials from past customers before you proceed with your request to get an idea of the service history of the company. shutterstock_410339743

The Urban Company Advantage: As the many customer testimonials will attest, Urban Company has a 98% customer satisfaction index and the rest 2% who do not have a desirable experience is never left behind, with countless options from an excellent grievance redressal system at their disposal.

Also read: Tips On How To Pack Up And Move With Kids

3. How can you contact them and where are they located?

To avoid getting caught in a situation where you are unable to locate the service provider, ask for the permanent address of their office and warehouse. If possible, you should verify it, so that in case of a problem, at least you will be able to locate them.

Similarly, if you’re worried about them not receiving your calls after receiving an advance payment or falling out of touch on the day of the move, ask for contact details – as many as possible and check them out to see if they work. Try and have alternate contact details in place.


Also Read: 6 Smart Tips To MAke Moving Super Easy

The Urban Company Advantage: On hiring packers and movers through Urban Company, you can easily reach the professionals through contact information which is thoroughly verified and vetted for your security and an excellent service guarantee.

4. Are you insured in case of any damage to your goods?

It is important to choose movers and packers that have ties to an insured company or a company that provides goods insurance service on your move. This means that an insured mover will cover the loss if your goods are somehow damaged or lost in transit.


The Urban Company Advantage: Hiring packers and movers through Urban Company comes with assurance worth INR 5000 in case of any unfortunate damage to your goods.

5. Are they asking all the right questions?

Are the service professionals asking all the right questions before giving you a cost estimate? Check out their forms and questions beforehand and provide any extra details that might be relevant before receiving quotes. Remember, this can make sure that there are no extra costs, surcharges or additional costs before or on the moving day.

The Urban Company Advantage: On Urban Company, all you have to do is fill out a tried and tested questionnaire with all the relevant details and pick your budget. Now receive quotes from the best professionals near you that lie within your budget.

6. Bottomline, can you trust them?

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Now that you have a basic idea of the services offered by the professionals, can you trust them to handle your worldly possessions with as much care as you yourself would? If yes, this is it! Now, sit back and relax and leave all your worries for the moving day to us.

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