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1.41 (16 reviews)
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Frequently asked questions
How long will it take to repair my appliance?
We understand that appliances are essential for everyday life. Our professionals will strive to repair them promptly and with priority. The exact repair duration will depend on the identified issues & spare parts availability.
Will I have to provide anything?
Every UC professional arrives fully equipped, requiring only a working electricity connection from your end.
What if the same issue occurs again?
UC’s skilled professionals are trained to effectively & efficiently fix the appliance. In the rare case that you experience the same issue again, we’re here to help and happy to revisit. Do check out the UC Warranty section for more information.
How can I be sure that genuine products are being used?
Your trust in Urban Company means everything to us and we're committed to delivering top-notch service. We guarantee that all spare parts used meet our strict quality standards. For more details, please refer to the available rate cards.
What if my appliance gets damaged during the repair?
UC technicians treat every appliance with great care. And if something were to go wrong, don’t worry–the appliance is covered by our Damage Protection Plan. For more information, please visit the UC Warranty section.
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